As I wind down my first experience as a manager with World Market, I have encountered many, many interesting situations. Some have been hilarious, some have been beyond awful, and all were a huge learning experience. There have been times that I wondered what human could possibly subject themselves to this job for a lifetime. However, the positive experiences have made all the disasters, failures, and confusion worth it.
People never fail to amaze me, even when I think I have heard everything, there is a new and more insane person who comes along. I have had people yell and swear in my face because we didn't have enough of the dining chairs they wanted. One lady had three carts of stuff and walked out on all of it because we had the wrong color of directors chairs in stock. Then there was the customer looking for some wacky German food and preceeded to say "Do you not import things here?". As if I personally send requests all over the world for this coveted merchandise.
There have been the nice people of course. These however seem to be far and few between. It is always difficult to remember a positive experience because it doesn't have the same effect on the brain as anger or stress. I am glad to have this experience on my resume, but I am glad to see it go. On to the next big learning experience!